Privacy Policy

Our website address is: https://www.creativebrothers4hs.com. It is built using WordPress & WooCommerce.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What personal information do we collect from the people that visit our website?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

Creative Brothers privacy policy is straightforward and simple. We do not share, sell, or trade any of our customer’s personal information. All information we collect from you is used solely by Creative Brothers to process your order or send you the information you requested.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We know how important your privacy is to you because the staff here at Creative Brothers has the same concerns about their own privacy.

Gift cards/Loyalty policy

Choose a plastic gift card or eGift card.

Sometimes finding the perfect presents means letting them pick it out themselves. That is where Creative Brothers Gift Cards come in handy! Whether you are shopping for your family, friends or significant other, a Creative Brothers Gift Card is always appreciated. Purchase gift card of any amount between $10 to $1000. You can redeem it on our website or at our physical store.

Gift cards / E cards can only be used at our place of business in-store and online.

Get Your Card Balance:

The simplest way to manage your cards. Register, check your balance and view recent activity all in one place.
https://getyourbalance.com

Creative Brothers is not responsible for any lost or stolen cards. If your Gift Card is lost or stolen please call us immediately. You will need to provide the Gift Card number and pin to cancel the card. If there are still available funds remaining on the Gift Card at time that you notify us, we will cancel the original Gift Card and replace the amount, Plastic Gift cards only.

E Gift Cards are redeemable both in-store, online and over the phone. To check the balance of your eGift Card, call 1-888-602-7322. This eGift Card is issued by Creative Brothers 4 Heaven Scents LLC and may not be used for payment on any credit card account, to purchase another gift card, or toward previously purchased merchandise. This eGift Card is not redeemable for cash unless otherwise required by applicable law.

This eGift Card has no expiration date. Any remaining balance will be left on the eGift Card for further use. Maximum 2 eGift Cards can be used per transaction. Before placing an order, we strongly recommend you check the full Terms and Conditions on our website. For additional information, please Email order@creativebrothers4hs.com orcontact us at 1-888-602-7322.

Do we use cookies?

Yes (cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Call Now: 1(888)602-7322 or Email us at order@creativebrothers4hs.com Fax # 1(888)602-7322.